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+ Patience is a key element of success.
+ I think it's fair to say that personal computers
have become the most empowering tool we've ever
created. They're tools of communication, they're
tools of creativity, and they can be shaped by
their user.
+ Your most unhappy customers are your greatest
source of learning.
+ Microsoft has had clear competitors in the past.
It’s a good thing we have museums to document
that.
+ The best way to prepare to be a programmer is
to write programs and to study great programs
that other people have written.
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